Terms and Conditions

Company Name: Fletcher Boats
Website: www.fletcherboats.co.uk
Email: info@fletcherboats.co.uk
Telephone: +44 (0)1458 552 255
Address:
Hambridge Mill
Hambridge
Somerset
TA10 0BP
United Kingdom

Effective Date: 12/04/26

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Fletcher Boats website (www.fletcherboats.co.uk) and the purchase and use of products and services supplied by Fletcher Boats (“we”, “us”, or “our”). By accessing our website or purchasing our products, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

2. About Us

Fletcher Boats is a British manufacturer and supplier of electric boats and related marine products operating from Somerset, United Kingdom.

For enquiries, please contact us at:
Email: info@fletcherboats.co.uk
Telephone: +44 (0)1458 552 255

3. Use of Our Website

By using this website, you agree:

  • To use the website only for lawful purposes
  • Not to misuse, disrupt, or attempt to gain unauthorised access to the website
  • Not to transmit viruses or malicious software
  • Not to copy or reproduce content without permission

We reserve the right to suspend or terminate access if misuse is suspected.

4. Product Information

We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate. However:

  • Specifications may change without notice
  • Colours and finishes may vary from images shown
  • Availability is subject to confirmation

Electric boat performance figures may vary depending on conditions, usage, and configuration.

5. Orders

All orders are subject to acceptance by Fletcher Boats.

Submission of an order does not constitute acceptance. A contract is formed only when we confirm acceptance in writing (including email confirmation).

We reserve the right to:

  • Refuse or cancel orders
  • Limit quantities
  • Correct pricing errors

6. Pricing and Payment

All prices are quoted in GBP (£) unless otherwise stated.

Prices may:

  • Exclude delivery unless specified
  • Exclude VAT unless clearly stated otherwise

Payment terms will be confirmed at the time of order. Production of custom or made-to-order vessels may require a deposit prior to manufacture.

Failure to make payment in accordance with agreed terms may result in order cancellation or delayed delivery.

7. Delivery

Delivery times are estimates only unless explicitly agreed in writing.

We are not liable for delays caused by:

  • Supply chain disruption
  • Weather conditions
  • Manufacturing delays
  • Transport providers
  • Events outside our control

Risk transfers to the customer upon delivery unless otherwise agreed.

Customers are responsible for inspecting goods on delivery and reporting damage within a reasonable time.

8. Custom-Built Boats

Many Fletcher Boats vessels are built to specification. For custom-built boats:

  • Deposits may be non-refundable once production has started
  • Changes after confirmation may incur additional costs
  • Delivery timelines may vary depending on specification changes

Full details will be confirmed in individual order agreements.

9. Cancellations and Returns

Orders for custom-built boats cannot usually be cancelled once production has begun.

Standard items may be eligible for return subject to:

  • Prior written approval
  • Return within an agreed timeframe
  • Items being unused and in original condition

Return shipping costs are the responsibility of the customer unless the item is faulty.

10. Warranty

Fletcher Boats provides warranties on selected products as specified at the time of purchase.

Warranty coverage typically excludes:

  • Normal wear and tear
  • Improper use or maintenance
  • Unauthorised modifications
  • Accidental damage
  • Commercial misuse unless agreed

Warranty periods vary depending on product type and component manufacturer terms.

11. Electric Propulsion Systems

Electric propulsion components (including batteries, controllers, and motors) must be used and maintained according to manufacturer guidelines.

Improper charging, storage, or installation may void warranties.

Battery range and performance depend on:

  • Weather conditions
  • Load
  • Water conditions
  • Operating speed
  • Maintenance practices

Quoted performance figures are estimates only.

12. Limitation of Liability

To the fullest extent permitted by UK law, Fletcher Boats shall not be liable for:

  • Indirect or consequential loss
  • Loss of business or profit
  • Loss of use
  • Loss of opportunity

Nothing in these Terms limits liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under UK law

13. Intellectual Property

All website content including:

  • Text
  • Images
  • Logos
  • Designs
  • Technical drawings

remains the property of Fletcher Boats unless otherwise stated.

Content may not be reproduced without prior written permission.

14. Third-Party Components

Certain boats may include third-party systems or accessories supplied by external manufacturers.

These components may be subject to separate warranty and support terms provided by their respective manufacturers.

15. Privacy

We process personal data in accordance with UK data protection legislation.

For details on how we collect and use personal information, please refer to our Privacy Policy.

16. Force Majeure

We are not responsible for failure or delay in performing obligations due to events beyond our reasonable control, including:

  • Natural disasters
  • War
  • Industrial disputes
  • Supply shortages
  • Government restrictions
  • Transport disruption

17. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Changes to These Terms

We reserve the right to update these Terms at any time.

Updated versions will be published on our website and take effect immediately unless otherwise stated.

19. Contact Information

If you have questions about these Terms and Conditions, please contact:

Fletcher Boats
Hambridge Mill
Hambridge
Somerset
TA10 0BP
United Kingdom

Email: info@fletcherboats.co.uk
Telephone: +44 (0)1458 552 255